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Western Exterminator customer reviews
For over 90 years, we at Western Exterminator have been going above and beyond for our customers. Our specialists understand that pest infestations can be stressful experiences for homeowners and businesses. The key to our success through the decades has been providing excellent pest control service and treating our customers with respect.
Don't take our word for it! Explore this collection of service reviews from real Western Exterminator customers.
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Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
PAT FORRESTER - January 31, 2018
I have three different accounts covered by Western - each has a different set of issues (bugs, rodents) but each is handled very effectively. All the Technicians I have worked with have been very professional and knowledgeable. If this were not the case, I would have a different company at each location but because of the quality of service Western can manage the group. Thank you Western!!
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
KEITH KAPLAN - October 6, 2017
Always there to help you !
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
Valued Customer KATHY/AMIR HESHMATPOUR - October 26, 2017
The technicians who have worked at my house have always been very polite and professional. The lack of ability to use poisons in Malibu has created tremendous problems with pasts and rodents. Not much exterminators can do anymore
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
Valued Customer Pacific Ocean - April 21, 2018
Efrim is an amazing tech, he is kind, considerate, thorough and provides an education about insects he finds. He is definitely a 10 Star!
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
Pamela Evansen - August 30, 2018
My exterminator, Mukle, was very professional, and very knowledgeable. He went the extra mile to make sure the fleas in our house and yard were dead and gone. He had good advise about what we could do to help eliminate the pests. Highly recommended!
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
TERESA GUTIERREZ - July 26, 2018
WESTERN EXTERMINATORS COMPANY has being GREAT!!!! we thought the infestaion of Cockroach would never end but in a few months we are FREE of these horrible beasts. Thank you
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
GAYE MARES - July 31, 2017
Quick, pleasant, and efficient!
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
CAROL HAYES - August 30, 2017
We do appreciate your service. we used to have ants marching through out the kitchen, not anymore.
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
Valued Customer WEINBERGER - September 9, 2017
Very satisfied.
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
ROY POOL - July 12, 2018
Tony always responds courteously and professionally. He is careful about gathering the information that he requires to complete the job and clearly explains the process thank you for your prompt response to my request for service.
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
Valued Customer Us Bank - October 25, 2018
great service technician. efficient and thorough.
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
MR D TREIMAN - October 26, 2017
Your service is great, my family has used WE since 1960, when we moved to L.A. And I have been a direct customer since about 1987. My only gripe is your billing situation and how your central accounting deals with people. You enclose a return envelope going to Carson, CA. But if one sends it there, the payment is considered late or missing by your new corporate accounting in Pennsylvania. I get noticed of being past due, and once service was stopped due to "non payment." I never received notification. The last time I did receive a note I was in default, I called and they said to send payment directly to PA. That is what I now do. SO.....why don't you all get your act together w/corp office and either enclose a properly addressed envelope or just don't enclose an envelope and put the correct payment address on the invoice. It still says Carson. This is the only issue I have with WE, and I was so annoyed I was about to move to another company. Don Treiman dtreiman@ahtarchitects.com
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
Valued Customer JULIE VERKERK - May 29, 2017
From start to the completion of the job it was a great experience. Great customer service from all the staff. Thank you to Juan Garcia for all your hard work and handling all my questions.
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
Mike WOOD - July 31, 2018
I'm very happy with Western's services. I do want to note satisfaction is dependent on your technician. We are located in South Torrance and our technician is Sal. His services is "OUTSTANDING". Sal is very professional and treats us with respect. He always calls us to let us know he will be over the next day to perform his services. OUTSTANDING employee!
Pest control Western Exterminator Los Angeles
Rated 5 out of 5 stars
MARK PHEIL - June 22, 2018
Safe in knowing that I would have protection in case we had insects.
Residential pest control reviews
Home Pest Control Services
"We have been using Western at this property since 1972!!!! We have had many techs over the years and each one we have had surpassed the previous tech. While they were all good, Ben is the best and we are thrilled that he has been our tech for many years. He ALWAYS without question goes above and beyond for us."
Jo Trust, Residential Customer — Los Angeles, CA
Home Pest Control Services
"Best pest control company that I've dealt with. Technician, Matt is always prompt, courteous, and thorough - which is much appreciated. Cost is affordable. I'm very happy with Western."
Carla Waite, Residential Customer — Mesa, AZ
Home Pest Control Services
"I've been very happy with Western! All of the techs we know are great, knowledgeable and friendly. Manny is wonderful! Western has been super responsive to emergencies, too. Really consider Western a partner in keeping our house maintained and pleasant!"
Judith Brighton, Residential Customer — San Diego, CA
Home Pest Control Services
"We live up in the hills & we were having a problem with mice. The exterminator that came to our house is Andrew Lujan. I cannot say enough great things about him. On his first visit, he went through our house & examined any areas that the rodents could be entering through. He set up traps and came the next day and retrieved them. He is very kind and courteous and so respectful. I am so grateful to him. Thank you Andrew for being so professional in helping us."
Nadia Morgan, Residential Customer — Monterey, CA
Home Pest Control Services
"I always had good service from Western, but our new guy (Dana Herrick) is the best yet: considerate in that he calls regularly to schedule his visit at a convenient time; courteous to my wife and self; competent in his inspection and spraying duties; pleasant to be around; and adores our aged dog, who loves him back. No higher praise can be heaped on Dana Herrick."
Judy Stack, Residential Customer — Phoenix, AZ
Home Pest Control Services
"I have used Western Exterminator for almost 10 years. In that time, I have only had to call twice to have them re-spray for a spider, both of those times in summer when the pests are the worst. I would recommend their service to everyone! They are the greatest."
Arvilla Welsh, Residential Customer — Carson City, NV
Commercial pest control reviews
Commercial Pest Control
"I manage a community in Las Vegas. We have had Western Extermination Co for years! It is always a pleasure seeing Don, our technician. Any questions, or concerns we have, or the residents, are always answered with professionalism, knowledge, and expertise! Pests are gone, and as a preventative method, Western comes out every week! What else can you ask for!? Thank you Western, for keeping our community pest free!!"
Arjay Santos, Broadstone Indigo — North Las Vegas, NV
Commercial Pest Control
"We have Patrick Young service our manufacturing plant. We have nothing but wonderful things to say about Patrick & Western Exterminator. Patrick is very professional & friendly when he comes out to service us. We appreciate him and the company very much! Keep smiling Patrick!"
Kathy Allen, Kingman Industries - Murrieta, CA
Commercial Pest Control
"Mr. Frank Schilling (Pest Specialist) is one of the most dedicated, professional, courteous men I have had the pleasure of knowing. He ensures that he provides quality work to his customers. He is a great pleasure to talk to. I would never hesitate to hire Frank for a business."
Roger Neville, Commercial Customer - Apache Junction, AZ
Commercial Pest Control Services
"I wanted to provide feedback regarding one of Western's Technicians - William (Bill) Larson. Bill is always professional and customer service focused. In the event that we are preparing for an audit, Bill goes above and beyond to ensure that we are prepared, have the appropriate records and makes himself available during the audit if needed. Additionally, Bill makes sure that we have the most up to date certificates, licenses etc. We appreciate Bill's support."
Teresa Torrey, Commercial Customer — Oxnard, CA
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