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Alpha Eden

We are very pleased to announce that Alpha Ecological and Eden Advanced Pest Technologies are now Western Exterminator. 

Throughout 2016, Alpha Ecological and Eden Advanced Pest Technologies operated as “Alpha Eden, A Western Exterminator Company” and continued providing the very best pest control services in the Northwest. As was part of our plan with merging Alpha and Eden, we are now evolving from the Alpha Eden name and adopting the iconic Western Exterminator Company brand. 

The pest control expertise Western Exterminator offers and their strong commitment to customer satisfaction are an exact fit with our Alpha Eden culture. We value our customers greatly, and adopting the Western Exterminator brand to serve the entire West Coast, allows us to continue these traditions and provides a wealth of resources for our customers. 

Founded in 1921, Western Exterminator has continuously been an industry leader, with its founding principle of initiative, ingenuity and exceeding customer expectations at the heart of its over 90 years of success. We are extremely excited about the wealth of resources this new partnership provides for our customers. 

As part of the Western Exterminator team, we can offer many benefits to you as a customer including: 

  • Access to a larger team of pest control industry experts 
  • Better levels of responsiveness and service quality 
  • Expanded technical department with the ability to offer a wider range of services to keep your home or business healthy and pest free 

As a customer, you will experience no change in your service at this point and there is no action you need to take. However, please feel free to call and ask us any questions you may have at 800-937-8398. As always, we are simply here to serve you!

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Frequently Asked Questions


  • What is the Alpha/Eden Mailing Address?

    Former Alpha/Eden customers can continue mailing payments to P.O. Box 872830 Vancouver, WA 98687.


  • What changes occurred during the transition?

    Western Exterminator has made subtle changes to our vehicles, our uniforms, and our paperwork, but rest assured the service you trust will not change. In fact, we believe it will only be enhanced. If you are a commercial client in need of an updated W-9 with the new company name, your Western Exterminator account representative can provide you with the necessary information.


  • Can I use the same phone number for service?

    Absolutely! You can still count on getting the same world class service that you have come to expect.


  • How will this affect my billing?

    As of December 15th, 2016 there will be multiple ways for you to access your account and pay your bill online: 

    • You will still be able to access your billing portal through the Alpha or Eden websites as you have before. They will redirect to https://customers.westernexterminator.com 
    • Go directly to https://customers.westernexterminator.com and use your existing username and password you currently use to login to your Alpha Eden account. 
    • You can also visit the Customer Login page on westernexterminator.com where you will select your state from the dropdown. On this page you can use your existing username and password you currently use to login to your Alpha Eden account. 
    • If you do not pay your bill online, starting in 2017 please make checks payable to "Western Exterminator Company"

  • Do you offer new services now?

    With the transition to Western Exterminator we will soon be offering former Alpha Eden customers a wide range of commercial and residential pest management services, including: 

    Watch out for more details on these services as they become available.


  • Do you still offer "green" services?

    Western Exterminator is fully invested in environmentally responsible pest solutions based on the principles of Integrated Pest Management (IPM), looking to nature in designing its pest management programs. During Western Exterminator’s nearly a century of history, they have always been at the forefront of the pest management industry, helping to create many of today’s improvements in pest solutions. Western Exterminator was one of the earliest adopters of the use of biorational* materials. 

    *The EPA (Environmental Protection Agency) defines BioRational pesticides as “inherently different from conventional pesticides, with different mode of actions and lower risk of adverse effect from their use.


  • What's in it for me as a customer?

    We sincerely appreciate your loyalty as a customer, and we know that this change will benefit you directly by enhancing our pest control expertise as we join forces with the Western Exterminator team. We now have deeper resources for technical services, plus a larger team to focus on customer service. Western, just like Alpha and Eden, is an active local partner committed to involvement in and the sponsoring of community causes and events. We all believe that being a good corporate citizen equals investing in our communities, and we look forward to expanding our involvement as Western Exterminator Company.


  • What does this mean for me as a customer?

    As a customer, you can expect business as usual. Western Exterminator is answering the phones and servicing your pest control needs, providing the highest quality customer service. Our technicians are the core of our organization and continue to ensure that your pest control problems are resolved.


Further Information & Next Steps

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